Sep 191 min readWhy tell when you can show?Stories have a unique way of bypassing resistance. Unlike direct demands, stories invite people into a narrative where they can see...
Sep 181 min readTell Less, Ask More. The key to better leadership, influence and negotiation isn’t in giving the right answers - it’s in asking the right questions. When we...
Sep 171 min read“No.”It’s a word we often dread hearing, but what if inviting “no” could actually be the secret to getting to “yes”? People resist when they...
Sep 151 min read“You can’t tell me what to do!”That’s the natural reaction when we feel like someone is pushing us into something. It’s called reactance, and it’s a phenomenon that’s...
Sep 21 min readWhen it comes to effective conversation: slow down to speed up. There’s an adage in motor racing: “Slow is smooth, and smooth is fast”. The idea is that the fastest lap may feel like the slowest...
Aug 281 min readHow do you stay present in your conversations?How do you become more present in a conversation? This week, in a workshop in Christchurch, we dug into what it takes to cultivate a...
Aug 132 min readCollaboration is HARDTo collaborate effectively, we must fight the gravity of our own world. At the recent World Commerce & Contracting Summit in Sydney, we...
Jul 301 min readSo, the situation is hard. The options are limited. Your position is worse than you thought. When you can’t change the facts, what can you do? If you want to lead yourself or others through change or challenge, influence yourself...
Jul 172 min readEver found yourself jumping to conclusions? Okay, that wasn’t a fair question because we all do this from time to time. This phenomenon is a cognitive bias known as “What You See Is...